Workshop
Communication Skills in The ED
Workshop Lead
Dr Venkat Kotamraju
NHS, United Kingdom
Invited Faculty
Dr Thiagarajan Jaiganesh
Tawam Hospital, UAE
Dr Ashima Sharma
NIMS, Hyderabad
Local Coordinators
Dr Atul Saroch
PGIMER, Chandigarh
Dr Suresh Selvam
PGIMER, Chandigarh
Workshop Description
Empowering Emergency Physicians with Effective Communication Skills Workshop
In the fast-paced and high-stakes environment of the Emergency Department (ED), effective communication is paramount. Our workshop, tailored specifically for Emergency Physicians, is designed to enhance communication skills, fostering improved patient interactions and seamless interdisciplinary collaboration.
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This dynamic workshop delves into the nuances of communication within the ED context, addressing challenges unique to emergency medicine. Participants will engage in interactive sessions covering empathetic patient communication, clear and concise handovers, and effective collaboration with colleagues in critical situations.
Key highlights include scenario-based simulations, allowing physicians to practice communication strategies in realistic emergency scenarios. The workshop also emphasizes the importance of conveying complex medical information to patients and their families with clarity and compassion.
Led by seasoned communication experts and Emergency Medicine professionals, this workshop aims to equip physicians with the tools to navigate challenging conversations, de-escalate tense situations, and build a more collaborative and patient-centered ED environment.
Join us for this transformative workshop, where communication skills are honed to become a powerful asset in delivering optimal patient care and enhancing the overall effectiveness of Emergency Physicians in their demanding roles.
Learning Objectives
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Develop empathetic communication skills for effective interaction with patients in the high-stress environment of the Emergency Department.Enhance the ability to provide clear and concise patient handovers, ensuring continuity of care during shift changes.
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Improve interdisciplinary collaboration by mastering communication strategies for effective teamwork and information exchange among healthcare professionals.
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Practice effective communication in realistic emergency scenarios through scenario-based simulations. Learn techniques for de-escalating tense situations and managing challenging conversations with patients and their families.
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Acquire strategies for conveying complex medical information in a comprehensible and compassionate manner. Understand the nuances of non-verbal communication and its impact on patient and team interactions.
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Explore the importance of active listening in the context of emergency medicine and its role in building patient trust. Foster a patient-centered approach in communication, aligning with the unique challenges and expectations of Emergency Department settings.
"Care shouldn't start in the emergency room."
- James Douglas